I emailed Verizon yesterday to verify what I thought. This was their response:
Dear xxxxxx xxxx,
Good morning. I am sorry to learn that you are experiencing difficulty streaming NFL video on your Samsung Rouge device. My name is Javona and it would be my pleasure assisting you with your concerns. I wanted to call you to personally discuss the issues that you are experiencing, however; it was too early to call you when I received your e-mail at 5:37 am. I apologize for any inconvenience, however; the Samsung Rouge only supports basic features of NFL Mobile, premium video features are not supported on this device.
Additionally, while reviewing your account I have found that your wireless number ending in xxxx meets the requirements to participate in our Annual Upgrade Program, which is only available to existing customers. Since you are qualified to upgrade your wireless phone at a discounted rate, you have the option to purchase a device that will support premium video for NFL Mobile.
You may view available equipment by clicking on the following link, which will direct you to the "Products" page of our website:
www.verizonwireless.com/products So the version we have on our phone is working properly. Verizon just decided to give us multimedia (now feature) phone users a crippled version of the app even though the phones could probably handle the videos. They saved the full version app for the smartphones.
